Privacy Policy

Trust with CivicSense: Protecting Your Democratic Journey

Last Updated: November 13, 2024

1. Introduction to CivicSense Privacy

CivicSense ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our beta platform, website, mobile application, and SMS/email services (collectively, the "Services"). Please read this privacy policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

  • Identity Information:
    • Full name
    • Email address
    • Phone number for SMS services
    • User credentials
  • Profile Information:
    • Geographic location preferences
    • Political interests and preferences
    • Demographic information (optional)
    • Communication preferences

2.2 Usage Information

  • Platform Interaction Data:
    • Pages and features accessed
    • Time spent on platform
    • Click patterns and preferences
    • Survey and poll responses
  • Technical Data:
    • IP address
    • Browser type and version
    • Device information
    • Operating system

3. How We Use Your Information

3.1 Service Provision and Improvement

  • To provide personalized legislative updates and political insights
  • To deliver SMS and email notifications about relevant developments
  • To improve our AI algorithms and analysis accuracy
  • To enhance platform features and user experience
  • To process and analyze constituent polling data

3.2 Communication and Support

  • To respond to your inquiries and support requests
  • To send administrative notifications
  • To provide updates about service changes
  • To deliver marketing communications (with consent)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

However, as this is a beta platform, we continuously update our security protocols and appreciate user feedback regarding potential vulnerabilities. No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Restrict processing
  • Object to processing
  • Data portability

5.2 Communication Preferences

  • Opt-out of marketing communications
  • Modify SMS/email notification settings
  • Update contact preferences

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it no longer identifies you.

7. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us.